Thank you for your praise. I hope we can carry out more business and long-term cooperation in the future.

It is a malicious negative review, please not to be induced. First of all, we (Haoze) have always adhered to the principle of honest and fair transactions, tried our best to provide customers with high-quality products and the best services, and will never violate trade rules. We will not accept this malicious negative reviews from this customer. Because we suggested that this package be transported to the Canadian customer address through the Canadian dedicated line, but the customer insisted on sending the goods to Canada through Fedex. Unfortunately, the package was confiscated by customs. We proposed the solution is to reissue free goods to the customer for this problem. The customer only needs to bear the freight,but the customer disagree. We agreed to give customer refunded. However, this customers still posted malicious negative reviews, we hope that other customers will not be affected by malicious negative reviews. Xi'an Haoze has always been worthy of trust.